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App Maintenance

We offer tailored maintenance solutions to keep your app running smoothly, secure, and up to date with platform policy changes. Choose the right package to suit your needs, whether it’s keeping your app functional or adding new features and support.

Maintenance Packages

Frequently Asked Questions

We support any app released on both the Google Play Store and Apple App Store, as well as apps hosted on other platforms or custom locations. If it’s an app, we can help maintain and improve it.

Yes, the technology stack matters. Apps built using modern frameworks and programming languages are generally easier to maintain. However, if the app is built with outdated or legacy technologies, additional time and effort may be required, which could affect pricing.

While documentation is not required, it is extremely useful for understanding how the app is built and maintaining it efficiently. We strongly recommend obtaining documentation from your current or previous developer. If none exists, we can create this documentation for you, ensuring a smoother maintenance process and easier transitions if you ever switch service providers.

Yes! We often handle both the app and server-side maintenance together since they work in tandem. Managing both ensures seamless performance and quicker issue resolution.

Yes, we provide backups for both the app and the server side to ensure data is secure and can be restored if necessary.

A retainer is a fixed monthly fee that provides you with a set number of dedicated development hours. This ensures continuous progress and allows for ongoing app development, updates, and enhancements. Retainers offer a predictable budget and prioritized attention to your app’s needs.

The frequency of updates depends on the package you choose and the needs of your app. For Basic Maintenance, updates are applied as needed for security and performance. Retainers includes regular feature updates, bug fixes, and performance improvements, tailored to your app’s roadmap.

If the work required exceeds what’s covered by your package, we can either increase your retainer to accommodate the additional work or provide a separate quote for a scoped project. This ensures flexibility based on your app’s needs.

Getting started is easy! Simply reach out to us for a consultation. We’ll assess your app and discuss your maintenance needs, then recommend the best package for you. We’ll be with you every step of the way to ensure your app stays up-to-date and functional.

No, the retainer is not locked in. We can adjust the retainer as needed to fit your budget and project requirements. If more or less work is required, we’ll work with you to ensure the retainer reflects the ongoing needs of your app.

What Our Clients Are Saying

We take pride in keeping apps secure, functional, and up-to-date. Check out our Google reviews to see why businesses trust us with their app maintenance and development needs.

We had an amazing experience working with IDE Interactive on building our new website! From start to finish, their team was professional, responsive, and incredibly skilled. They took the time to understand my vision and turned it into a stunning, user-friendly website that exceeded my expectations. The design is modern, the functionality is seamless, and they even provided great support after launch. If you're looking for a reliable team to build your website, We highly recommend IDE Interactive! Thank you for making this process so smooth and stress-free.
From start to finish, Tony and his team were on their game! I came to IDE with an idea but no plan. Tony was more than happy to help. He came up with a plan to bring my idea to life on our website. This was no easy task. It had many layers including a dealer login portal, online ordering via the portal using our EDI system, uploading that info to our EDI system and emailing it to us and our customer and more. With many ordering options and constant changes on my end, Tony and his team not only kept up with my insanity but they actually made sense out of it all! Their communication was impressive, not only replying in a timely manor but having the ability to understand what I am trying to convey in what was often an incoherent email from me trying to explain what I was looking to achieve. Tony was patient, calm, and brilliant! Tony and his team at IDE Interactive will be our go to for all things website and techno stuff. I cannot say enough good things about my experience with them. I am looking forward to the next phase which will include a mobile app! Thank you, Tony!!
Tony helped me to develop a very nice website for my painting company. He is very helpful and extremely knowledgeable. Our business has a better traffic thanks to his work.
Higly recommended!!!
Highly recommend working with Tony and the IDE Interactive Team for all of your custom app needs. His team came to the table with solutions for all of our needs. Highly responsive and easy to work with. We are thrilled with our product and look forward to continuing our work with the team as our product evolves!
IDE Interactive is an invaluable resource. Tony is incredibly responsive and a great communicator. His efforts played a vital role in helping us launch a new program and adapt our marketing campaign quickly to feedback we were receiving. We've also thrown a lot of odd issues and questions at him. He comes back every time with answers and solutions. I highly recommend Tony and IDE Interactive if you value working with a reliable and responsible team.
We have used Tony for months now on the website maintenance plan and have been very happy. We have created a prioritized list and IDE works at a good pace to knock out our urgent items, while maintaining my list of 'nice to have'. We no longer stress about website maintenance. They have been a good partner and play a big part in keeping the website updated!
IDE Interactive, Inc. was a great help in our recent endeavor in creating a mobile application. They listened to what we envisioned and gave suggestions on how to make it even better. Definitely recommend to anyone wanting to start a mobile application!
We love working with IDE. Tony is an excellent communicator, there seems to be nothing the team can not do, and they make us look good!
We have had the absolute pleasure of working with Tony and team on our brand new Expecting and Empowered App! It was quite the undertaking of a project with lots of twists, turns and updates. They all rolled with it every step of the way and truly made our app dreams come true! We have received raving reviews from customers who absolutely love it and we look forward to our continued relationship with TVLE Design to continue adding programs and improving our app. Thanks TVLE!
Tony has an outstanding personal work ethic that drives every interaction from start to finish.

He cares deeply about meeting client needs, and as often happens, work has to be reimagined or redone, because a clients situation changes, Tony is always willing to work with your situation.

A thoroughly outstanding professional. A pleasure to work with. Offers partnership in every sense of the term.

We

Ready to Keep Your App Running Smoothly?

Let’s keep your app running smoothly and securely. Whether we built it or not, we’ll ensure it stays updated, functional, and compliant with the latest platform policies.

Contact us today to learn more about our maintenance plans.

E-MAIL
hello@ideinteractive.com
Phone Number
312-877-6154
© 2025 IDE Interactive, Inc. All Rights Reserved.
Pioneers in innovation and collaboration driving creativity, technology, and partnerships forward.
Proud parent company of IDE Solutions LLC, IDE FluxLabs LLC, and IDE LinkForge LLC.
© 2025 IDE Interactive, Inc. All Rights Reserved. Pioneers in innovation and collaboration driving creativity, technology, and partnerships forward. Proud parent company of IDE Solutions LLC, IDE FluxLabs LLC, and IDE LinkForge LLC.
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IDE LinkForge logo.